What Are Snagging Issues?

When purchasing a new build, it’s common to encounter snagging issues—small faults or imperfections that arise from the construction process. These can range from minor cosmetic defects, like poorly painted walls, to more significant problems, such as faulty plumbing or electrical issues. While these problems may seem minor at first, they can quickly escalate if not addressed in a timely manner. Snagging issues are usually highlighted during a snagging inspection, which takes place before you officially move in.

Document Everything

The first step in handling snagging issues is to document everything. During the inspection, make a detailed list of all the defects, including photographs or videos to provide clear evidence of the issues. It's important to be thorough—check walls, doors, windows, floors, and all fixtures. Even small problems should be noted, as they can be easier to fix now than after you’ve moved in. Be sure to focus on areas like dampness, cracks, or gaps, as these can indicate more serious structural concerns.

Notify the Builder Promptly

Once you have your list of snagging issues, contact your builder or developer immediately. Most new build contracts have a warranty period during which the builder is responsible for fixing snagging problems. Inform the builder in writing about the issues, including your documented list, and set a timeline for resolution. Keep records of all communication for reference in case you need to follow up or escalate the matter.

Understand Your Rights

It’s also important to understand your rights as a homeowner. Builders are legally required to ensure that the property is of satisfactory quality and free from significant defects. If you’re unable to get the snagging issues resolved within a reasonable time, consider seeking advice from a solicitor or the relevant ombudsman service for assistance.

Stay Proactive and Organised

Handling snagging issues in a new build requires organisation and persistence. By staying proactive and following the necessary steps, you can ensure that your new home is finished to a high standard, free from faults that could affect your living experience.

If you need advice on snagging issues or want to discuss your new build, contact us today to ensure your property is perfect before you settle in.